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Cookies Policy

This Cookies Policy explains how Luckyelf Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

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1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device and remember certain information about a visit. Cookies can help a website work as intended, remember selected settings and provide information about how visitors use its pages.

Article contents

Luckyelf Casino may also use similar technologies, such as pixels, tags, software development kits, local storage and other identifiers. These technologies can perform functions similar to cookies. In this policy, we use the word cookies to refer to cookies and similar technologies unless a different description is needed.

Some cookies are set directly by Luckyelf Casino. Other cookies may be set by third-party service providers that support website functionality, security, analytics, communications or other services. The use of third-party cookies may be subject to the relevant provider’s own privacy and cookie information.

How long cookies remain on your device

Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a longer period or until they expire or are deleted. The period for which a cookie remains may vary depending on its purpose and the settings applied by the website or the relevant service provider.

2. Why we use cookies

The cookies used on the Luckyelf Casino website may have different purposes. Some are necessary for the website to operate, while others help us understand usage, improve services or provide a more relevant online experience. The cookies and technologies used may change as the website, its features and supporting services develop.

  • Strictly necessary cookies: These cookies support core website functions, including page navigation, account-related features, session management, security controls and the prevention of suspicious or unauthorised activity. The website may not operate properly without them.
  • Preference cookies: These cookies may remember choices you make, such as language, region, display or other settings, so that you do not need to enter the same information each time you return.
  • Performance and analytics cookies: These cookies may collect information about how visitors use the website, including which pages are visited, how pages perform and whether users encounter errors. The information can help us maintain, test and improve the website.
  • Security and fraud-prevention technologies: Cookies and similar technologies may assist with identifying unusual activity, protecting accounts, supporting identity and access controls, and helping to keep the website and its users secure.
  • Functionality cookies: These cookies may support optional features and services available through the website. They can help provide a smoother and more consistent experience.
  • Marketing or advertising cookies: Where used and permitted, these technologies may help measure campaigns or show content that is more relevant to a user’s interests. They may be placed by Luckyelf Casino or by selected third parties, subject to applicable requirements and your choices.

Cookies may be used in connection with account access, website preferences, responsible gambling tools, customer support functions, promotions or other online services. We do not use cookies to remove your responsibility to make informed decisions about gambling. You should always use the available responsible gambling information and tools when using the website.

Information collected through cookies may include device type, browser type, approximate location, pages viewed, links selected, dates and times of visits, general usage patterns and technical information. Depending on the cookie and the way the website is used, this information may be associated with an account or other information held by us. We handle personal information in accordance with our Privacy Policy and applicable requirements.

4. Third-party services and international processing

Luckyelf Casino may use selected third-party providers to help operate, secure, measure or improve the website. These providers may use cookies or similar technologies on our behalf, or may process information collected through their services. Examples can include hosting, security, analytics, customer support, content delivery and communications services.

Third-party services may have their own terms, privacy policies and cookie controls. Those services may process information in Australia or in another country, depending on where their systems, personnel or service providers are located. Further information about handling personal information and overseas disclosures is available in our Privacy Policy.

We take reasonable steps to select and manage service providers that support the website. However, we cannot guarantee that every third-party website or service will operate in the same way as the Luckyelf Casino website. You should take care when following links to external websites and review the information provided by those websites.

5. Updates and further information

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our privacy practices. When we make an update, we will publish the revised version on this page and may provide additional notice where appropriate. The updated policy will apply from the date shown in the published version.

We recommend checking this page periodically so that you remain aware of how cookies and similar technologies may be used. Your continued use of the website after an update may indicate that you have read the revised information, subject to any consent requirements that apply.

If you have questions about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options made available through the Luckyelf Casino website. We may need to verify your identity before responding to a request involving account information or personal data.